Privacy Policy

Ahura Corporation ("Ahura", "we", "us") operates Ahura OS, including this website, the Ahura MCP endpoint, Ahura Agent and related services (together, the "Service"). This policy explains what personal information we collect, why, and the choices you have. We are the controller of the personal information described here.

Contact: [privacy contact email]. Address: [registered business address].

We collect only what we need to run the Service:

• Account information: your name, email address, organisation and login credentials.
• Billing information: your plan, credit balance, invoices and the last digits and brand of any card. Card details are handled by our payment processor and are not stored by us.
• Usage and service data: which tools you call, when, how much compute and storage you use, and the resulting charges. We also keep security and audit logs, such as IP addresses and API key identifiers.
• Customer Content: the data, files, prompts, records and code you or your agents place in or process through your partitions.
• Website information: pages visited, device and browser type, and referring page, collected through standard server logs and similar technologies.
• Communications: messages you send to us, such as support requests.

• To provide, operate, secure and improve the Service, including metering usage and billing.
• To create and manage your account, authenticate you and enforce spending limits you set.
• To communicate with you about the Service, including security notices, receipts and changes to these terms.
• To detect and prevent fraud, abuse and security incidents.
• To meet legal obligations and respond to lawful requests.

We process Customer Content only to provide the Service to you and as you instruct. We do not sell personal information.

Customer Content lives in partitions that are isolated per account. When you set a partition to Privacy mode, the Service is designed so that a language model receives instructions and returns references, while raw data is processed inside the partition and is not passed to the model.

You are responsible for the content you submit and for having the right to process it, including any personal or regulated data. Please read the Terms of Service for the allocation of responsibilities.

We share information only as needed to run the Service:

• Service providers that host infrastructure, process payments, send email, provide monitoring and support, and supply AI models and compute that you choose to use through the Service. They may process information only on our instructions and under confidentiality and data-protection obligations.
• Professional advisers, auditors and insurers under duties of confidentiality.
• Authorities or other parties where required by law, or to protect rights, safety and security.
• A successor in a merger, acquisition or sale of assets, with notice to you.

When you call a tool that uses a third-party model or service, the content you send to that tool is shared with it to produce the result.

You can choose the region where your partitions are held. We keep Customer Content in the region you select, subject to the operating needs of the Service. Where information is transferred across borders, we use appropriate safeguards required by applicable law, such as standard contractual clauses.

We keep account and billing information while your account is active and for as long as needed for legal, tax and accounting purposes. Customer Content is kept until you delete it or the partition that holds it. Frozen partitions are retained in low-cost archive until you restore or delete them. When you delete a partition, the content inside it is deleted and we can provide confirmation. Backups and logs are removed on a rolling schedule.

We use technical and organisational measures designed to protect information, including isolation between accounts, encryption, least-privilege access and audit logging. We are working toward SOC 2 and ISO 27001 certification. No system is perfectly secure, and you are responsible for keeping your API keys and credentials confidential.

Depending on where you live, you may have the right to access, correct, delete, export or restrict the use of your personal information, to object to certain processing, and to withdraw consent. You can also lodge a complaint with your local data-protection authority. To exercise a right, contact [privacy contact email]. We will respond within the time required by law.

You can close your account at any time, subject to settling any balance owed.

This website uses only the storage needed to function, such as remembering your theme and navigation preferences in your browser. If we add analytics or advertising technologies, we will update this policy and, where required, ask for your consent.

The Service is for businesses and individuals aged 18 or over. We do not knowingly collect personal information from children.

We may update this policy from time to time. If changes are material we will notify you through the Service or by email before they take effect. The date at the top shows when it was last updated.

Ahura Corporation, [registered business address]. Email: [privacy contact email].